SUBSCRIPTIONS

We know you work hard to get your customers and that each one of them is highly valuable to your business. You have likely spent a lot of time and resources into acquiring these customers. The team at LogiCall fully understands the importance of this.

Our proven retention strategies and approach to subscription management will help you preserve these precious relationships and will work to keep your customers satisfied, so they are still with you for the months and years ahead!

ECOMMERCE

We handle your inbound and outbound e-commerce service needs.

Trust us to take care of all of your inbound and outbound e-commerce calls. We’re experts in handling sales and e-commerce calls, so you can be sure that your customers are in good hands.

We get it – it's so easy to get caught up with managing your campaigns. There is a lot going on!

Our team of highly skilled agents are trained to handle whatever comes their way. Whether its gadgets, electronics, health & beauty, or even sweepstakes and registrations, we’ve got you covered. Let us take the weight of customer service responsibility off your shoulders, so you can focus more time on the efforts that matter to you the most!

RETENTION

The name of the game is Customer Retention and that's a game we excel at!

It's no secret that it's easier and cheaper to keep an existing customer than it is to spend money on advertising to buy a new one. Good retention generates recurring revenue for your business, and excellent customer service armed with the right retention strategies for your business is the way to keep them happy. That's where we come in.

At LogiCall, we take customer retention very seriously and we're totally equipped to manage of all your needs in this area. With our range of skills, built up over years of excellent service, we have the raft of skills required to keep refunds low, upset customers to a minimum and increase your customer lifetime value (LTV).

HEALTH & BEAUTY

Did you know that the Health & Beauty sector contributes over $600bn to the economy annually? Yes, you read that correctly. So, it goes without saying that this sector has some fierce competition.

But have no fear – LogiCall is here!

Our expertly trained agents have vast a knowledge of the Health & Beauty verticals, which will give you a substantial competitive advantage in an already crowded marketplace. We understand all of the moving pieces associated with the products and services in this sector, which is key to running profitable campaigns.

We look forward to showing you what we can do!

Real Customer Support

24 / 7 - 365 - Live Support

LogiCall is here around the clock to help you whenever you need. Our call center is open 24/7 and 365 days a year, which means whenever you need help, there will always be someone on the other end of the phone.

We specialize in Subscriptions, E-Commerce and Health & Beauty, so we can cover all areas of the business, even when the competition is sleeping!

Due to our ultra-flexibility and “can-do” attitude, we will become a valuable and indispensable extension of your business.

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We Do It All

Inbound & Outbound Calls

Email Support

Live Chat Support

Report & KPI Monitoring

Take Your ROI To The Next Level

Dedicated Account Teams & Unique Strategies

Our motto is that every problem has a solution.

With our incredible team of friendly, reliable and highly trained agents at your side, you can sit back and watch your customer LTV skyrocket. We're committed to increasing your ROI through our deep knowledge and experience in the Digital Marketing space, leveraging all of the tools at our disposal.

Our team is ready and waiting to work hard for you, so you can get back to focusing on the big picture.

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Monitor Your Campaigns

With so many moving parts to your business, it's important to keep your eye on the prize. Let us be an extra pair of expert eyes for you. With our in-depth campaign monitoring service, you’ll have mountains of valuable information available, right at your fingertips.

LogiCall provides you with a comprehensive dashboard, programmed with specific call center and agent KPIs needed to run a successful campaign with measurable results.

Team Support

We pride ourselves on our superb level of personalized customer support and human-centric approach. That's why when you work with us, you’ll be assigned your very own account management team.

The team will work closely with you to help you truly understand what’s happening on the frontlines of your business. We will be your true customer support partner and treat your business as we would our own.

Your goals are our goals and your success is our success.

A Wealth Of Knowledge

If you’re looking for insights, then you've definitely come to the right place! With LogiCall's combined pool of vast industry knowledge and expert experience, we can provide you with invaluable information on the e-commerce and digital marketing sectors. This in turn translates to increases to your bottom line.

We excel where so many other providers fall behind – helping to elevate your business with the power of customer insight and knowledge.

Knowledge really is power. So, get ready to be powerful.

Included At No Additional Charge

We love making our customers happy and going that extra mile. We know that value for money is so important to every business and we want to showcase our industry-leading commitment to transparency and partnership.

That's why we offer the following services FREE OF CHARGE: